Weekly Action……Keep a cool head

Isn’t it funny how it seems for the past two weeks I experience what I am about to write about for our action of the week, prior to actually writing it?

At work, I work with a company for one of our processes. My main contact is currently off sick, so I have had to communicate with a different person for the time being. Each time I have spoken with this person either via phone or email, her tone has been both aggressive and rude. Each and every single time, I have responded as nonchalant as possible, trying not to let it get to me.

Today, not only did she display a bad attitude towards me, but she also did so toward one of our employees. This was the last straw for me. I called her and confronted her about her attitude. Honestly, I felt very angry because she had been unnecessarily rude to both myself and my colleague even though there was absolutely no reason for it. To top it all off, she is a senior in her department!!

Image result for confused clipart

Anyway, I had to calm myself down and remember how God requires me react especially in situations like this, before I picked up the phone to speak to her.

I confronted her as calmly and as respectful as possible. Initially she dismissed what I said, but I had to correct her about her quick dismissal. I explained that she cannot speak to people in the way she had and yes both myself and my colleague took offence and I am still taking offence because she still has not apologised. She immediately slowed down and actually listened to what I had to say and actually apologised. Once resolved, we actually went on to have a good and productive conversation about what we were supposed to in the first place – WORK!

All things said and done, after I put down the phone, I remembered this verse :

Ephesians 4:26

 ” And “don’t sin by letting anger control you.” Don’t let the sun go down while you are still angry, “

Lately, I have realised how important it is to deal with an issue which upsets you as soon as possible, in fact even better, immediately. When we sleep on that anger or horrible emotion, we tend to wake up with it having worsened.

Think on this and most importantly let’s act on it this week!

Speak Soon!  X

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